The COVID-19 pandemic has presented many challenges in the travel industry with travel arrangements being inconvenienced or affected by airline cancellations and changes to their schedules including but not limited to, restrictions placed on travel by the governments of many countries and adherence to specific country regulations.
Health and Other Hazards
It is noted that it is your personal decision to travel, and you are doing so with the full knowledge of current travel recommendations and travel restrictions with regards to the risk associated with COVID-19. Springbok Atlas Tours & Safaris assumes no responsibility in this regard and shall not be liable for any unsafe conditions or health hazards including pandemics or other illnesses in any manner whatsoever. You must review the latest health information provided by the World Health Organization before embarking on your journey to ensure that you have all the specific information relating to your specific trip. https://www.who.int/emergencies/diseases/novel-coronavirus-2019
Rules of Travel Suppliers and Governments
Springbok Atlas Tours & Safaris shall not accept any responsibility for Covid-19-related requirements that are imposed by travel suppliers, airlines or governments, such as health affidavit forms, health screenings prior to departure or on arrival and/or Covid-19 tests. For the latest information you are required to check with the airline you have booked with, as well as government websites of the countries you are travelling to and through. For specific information on the specific requirements on or at hotels, cruises, coach tours and other travel products and country specific information, you are required to check the specific websites for information on their specific health protocols.
Changes and/or cancellations of a service
Any bookings made for travel may still be affected by unexpected changes by the respective airline, supplier and/or policies of the Governments of the countries in your journey. Springbok Atlas Tours & Safaris shall not be held liable for costs incurred, should that information requires changes to your booking.
Financial Conditions of Travel Suppliers
Springbok Atlas Tours & Safaris acts at all times as an agent, sub agent or broker for various principals and other 3rd party suppliers inter alia; tour operators, airlines, cruise companies, car hire and touring firms, hotels and other providers of tours, transport, sea or land arrangements and other travel-related services such as visas. Springbok Atlas Tours & Safaris has no special knowledge of every suppliers’ individual financial situation and cannot accept any liability for a supplier which may in future default, or for recommending future travel credits with suppliers which may go out of business by the time the client wishes to use the credits.
For your protection, Springbok Atlas Tours & Safaris strongly recommends that you purchase adequate Travel insurance to cover you and your group in the event of cancellation under all these circumstances and for any medical expenses. Please note that not all Travel insurance policies protect against cancellation due to pandemics and/or supplier defaults so you must read the policy wording and levels of cover offered very carefully before selecting your policy. We would recommend that you consider also purchasing an optional “Voluntary Cancellation Cover” which is usually an additional cost on top of your Travel Insurance policy premium.
YOU HEREBY EXPRESSLY ASSUME ALL OF THE RISKS AND DANGERS COVERED IN PARAGRAPHS ABOVE, AND YOU HEREBY EXPRESSLY AGREE TO RELEASE, DISCHARGE AND HOLD US, EMPLOYEES, OFFICERS, DIRECTORS, ASSOCIATES, AFFILIATED COMPANIES, HARMLESS AGAINST ANY AND ALL LIABILITY, ACTIONS, CAUSES OF ACTIONS, SUITS, CLAIMS, AND DEMANDS OF ANY AND EVERY KIND AND NATURE WHATSOEVER WHICH YOU NOW HAVE OR WHICH MAY HEREAFTER ARISE OUT OF OR IN CONNECTION WITH THESE RISKS AND DANGERS.
South Africa’s rules regarding Travelling in Alert Level 1
With the partial re-opening of our borders from 01 October 2020, travelling to and from South Africa is allowed subject to strict criteria and entry/exit regulations. Please review the most up to date travel information which is accessible on the Department of Home Affairs Website: http://www.dha.gov.za
Springbok Atlas Tours & Safaris cannot take any responsibility for travel services, including but not limited to, flights and/or accommodation booked after which the Government changes the regulations and travel is no longer permitted. The following points are important:
- A negative Covid 19 PCR test, dated and time stamped by the doctor administering the test and no more than 72 hours old from your time of departure, is a compulsory requirement for passengers travelling to South Africa.
- Travel insurance is highly recommended.
- Travelers need to complete a health declaration form which allows authorities to track and trace suspected Covid Cases.
- Passengers will also be required to wear masks.
- Check-in time for International flights is now 4 hours prior to flight departure and 2 hours for domestic flights, due to the added security and health checks.
- Visa requirements for some countries may have changed during the pandemic so please reconfirm ALL visa requirements based on your passport of travel and destination/transit Countries.